Key Stakeholder Responsibilities

• • Consult with client’s technology users to determine technical requirements to be addressed by the Endur/Findur solution.
  • Provide guidance to Technical Consultants.
  • Follow documentation standards and resolution process flow for all deliverables.
  • Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities.
  • On-site consultants may be required to travel to the customer site to work on projects as needed.

Key Systems Responsibilties

• • Provide technology & infrastructure design advice 
  • Participate in requirements analysis and product deployment & configuration 
  • Provide clients with full range of technical support services for troubleshooting technical & performance issues.
  • Participate in Upgrade Assessments as well as upgrade projects.
  • Conduct thorough System Health Assessments for client’s production environment covering presentation, application, database and network layers.
  • Provide client training services in the product technical architecture, troubleshooting and performance tuning areas.
  • Gain proficiency in one or more functional and Technical area for the product (interfaces, deployment, performance tuning, database analysis, etc).
  • Assume hands-on project implementation duties (install, configure, test) in all phases of the implementation, reporting to the Project Manager.

Required Qualification, Skills and Experience

• • Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field.
  • Minimum 5 years direct experience working with Endur/Findur product in designing, configuring, testing, tuning, and debugging in client environments.
  • Experience in designing, configuring, and troubleshooting installations of enterprise software in client environments.
  • Strong understanding of relational database concepts.
  • Excellent interpersonal skills.
  • Must be self-motivated, independent, resourceful and one who is capable of being objective and giving/taking constructive feedback.
  • Strong analytical and problem-solving skills.
  • For on-site consultants, ability to work onsite at client locations as needed.
  • Ability to work as part of a project team structure.
  • Advanced networking, distributed networks knowledge
  • Proficiency in Windows Operating system, and security architecture: server monitoring/tuning
  • Experience with industry standard performance monitoring tools and ability to do application and database performance tuning.
  • Familiarity with cloud technologies (Azure and AWS)
  • Experience with MS SQL Server is required: SQL Server Configurations, SQL Performance settings, SQL scripting, DDL scripting, SQL Tuning
  • PowerBuilder knowledge is recommended.
  • IIS proficiency (configuration)
  • Windows Services knowledge
  • Data Analysis skills is recommended

For more details, please contact Carl Vellenoweth - carl@commoditas.io