Job title: ETRM Risk Support Analyst
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: Negotiable
Location: London, UK
Job published: 17-06-2022
Job ID: 32390

Job Description

Key Responsibilities

  • Supporting and reporting to the ETRM on a daily support issue
  • Supporting the Risk team also on daily issues
  • Flexibility is an absolute must (Some weekend and evening work might be involved)
  • Supporting the Right-Angle team for the upgrade project along with ensuring business support and priorities are met as a priority.
  • Maintain book of work in MicroSoft TFS and its closure on items
  • Log new Right-Angle issues into TFS
  • Maintaining support documentation and ensure they are kept up to date.
  • Right Angle daily checks on all systems – (From prod to covering all test systems).
  • Sanity and regression testing when a new release has been rolled out and ensure relevant signoffs are obtained from the respective departments before a production release.
  • Weekend check and updates will also be mandatory on some of the architectural systems (service monitors, IIS servers that serve Right Angle.
  • SIT testing is a must on any release to identify any issues and tackle them before it is rolled out to UAT.
  • Help the users for any UAT testing and ensure it is completed on time with a signoff.
  • Assist the global team for any RA issues if needed for the project or for any support queries.

Essential knowledge, experience and skills required

  • Minimum 2 yrs Functional / ETRM knowledge would be an advantage but not essential
  • Physical oil and refined products life cycle – desirable.
  • Front to Back office support experience.
  • Some SQL skills would be an advantage but not essential.
  • Some C# and .Net experience would be an advantage
  • General IT awareness.
  • A truly self-motivated individual that wants to grow in the role and take such tasks to completion.
  • A team player with exceptional people skills and can work under pressure at times.
  • Team player along with the attribute to work on their own when needed.
  • Advanced MS Office and Excel skills.
  • Strong interpersonal, communication and presentation skills.
  • Must be able to use initiative and problem solve issues by themselves.
  • Demonstrated ability to work in a complex and dynamic environment.
  • Proactive and motivated person with strong time management and prioritisation skills
  • A strong drive to improve performance and processes.
  • Ability to problem solve efficiently

Please contact for more information or call on +447432288972